London Borough of Hackney
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On 23 March 2017 Hackney Council wrote to the leaseholders and the freeholders, living in Rosemary House, Sillitoe House and 1-4 Harvey Street – Phase 2C – who were unable to agree a purchase price through negotiation.
If you are directly affected by the CPO and have questions or concerns and you would like to speak to your Independent Leaseholders and Freeholders Advisor, Loraine Ophelia, please come along to one of the CPO drop-in sessions at the Colville Community Hall (next to Kellett House), 35 Branch Place N1 5PH, on one of the following dates:
- Thursday 6 April, 3pm to 7pm
- Saturday 8 April, 11am to 3pm
- Thursday 13 April, 3:30pm to 6:30pm
Alternatively, you can also contact Loraine on Freephone 0800 317 066 or email her at firstname.lastname@example.org
Suffolk TMO asked PPCR for their expertise in reviewing all their policies and procedures outside of standard Hackney practice – including staff management processes, procurement and management of finance.
With the help of Loraine at PPCR Suffolk TMO achieved the NFTMO KiteMark award which recognise that Suffolk TMO provide above standard performance for staff and customers
PPCR evaluated Board and staff training needs which was delivered through In The Driving Seat courses
PPCR advised Suffolk TMO on their Business continuity planning to establish a contingency plan to deal with emergencies
PPCR also advised Suffolk TMO about collecting former tenant arrears thus creating a new service and source of income
PPCR has been engaged by the Board to restructure the TMO (Tenant Management Organisation) including a review of the staff roles with a view to modernise the organisation and provide best Value for Money
PPCR is currently helping CPMO in the detailed review of their Finance Procedure and levels of financial authority, as well as looking at the role of the Finance Manager
PPCR is advising CPMO to take a radical approach with the management of Repairs and repair procurement establishing clear set of policies and procedures for all aspects of work outside of standard Hackney Council practice
PPCR has provided detailed training for staff and PPCR is currently reviewing LSTMO procedures and the Business Plan.
With PPCR help LSTMO bought cleaning and grounds maintenance staff in house from Pinnacle
LSTMO recruited two new member of staff, a Housing Benefit Assistant and an Officer. PPCR trained them both thoroughly in housing management process
LSTMO is currently reviewing with PPCR help the income from Hall Hire and Parking Permits and is looking for other sources of income